Customer Service 5N0972

Course Summary

An excellent course to give you the knowledge, skill, competence and attitude required to provide excellent customer service and customer satisfaction in the workplace.  An important part of this course is your ability to manage internal and external communications effectively using the most appropriate channels, ensuring they are timely, co-ordinated, coherent, customer focused and reflective of the company vision.

Course Curriculum

Frances Gallagher

Jeff Brady


Highly Recommended Course. Easy to Understand, Informative, Very Well Organized. The Course is Full of Practical and Valuable for Anyone who wants to Enhance their Skills. Really Enjoyed it. Thank you!!

Course Pricing

  • 5N0972 Customer Service
  • 250

    Pay Fee or Lir Access
  • Blended Learning Online
  • Lir Microsoft 365 Software
  • Virtual Office Hours
  • Tutor Contact Support
  • Online Learning Resources
  • Learner Supports