Communications 5N0690 Live Tutor Classes
This is a standalone QQI Certified module, or part of the 5M2468 Business Administration or 5M1997 Office Administration Major Award.
Course Content
Are you ready to unleash the true power of communication? Get ready to embark on an exhilarating journey with our QQI Certified Communications Module! It's time to supercharge your skills and conquer the ever-evolving world of communication and information technology.
From exploring cutting-edge communication technologies to delving into the impacts they have on individuals, workplaces, and society, this module has it all. Discover the advantages and disadvantages of mobile phones, smartphones, interactive whiteboards, e-books, the internet, and mass media. Stay on top of the latest developments and become a communication tech guru!
But that's not all. We'll dive into the legal side of things too. Learn about the legislation that shapes our communication practices, including privacy, security, health and safety, data protection, copyright, and social media. Stay compliant, ethical, and confident in navigating the digital landscape.
Why 'Live' Tutor-led Online Classes are a Game-Changer
Do you learn best with structure, real-time interaction, and guidance as you go? Our Live Tutor-Led Online Classes give you all the benefits of classroom learning — without leaving your home.
This isn’t just another Zoom call. It’s dynamic, engaging, and human-centred learning, designed to build your confidence, skills, and sense of progress each week.
Here's What Makes It Work ...
- 📅 Scheduled weekly classes – build your skills step by step with clear direction.
- 👩🏫 Live access to your tutor – ask questions, get real-time feedback, and learn together.
- 👥 Peer support – connect with fellow learners during class discussions and group activities.
- 💬 Interactive format – not just lectures, but conversation, roleplays, and active learning.
📚 The research backs it up:
According to Allen & Seaman (2017) and Wang et al. (2021), learners in 'live', synchronous online classes are more likely to feel connected, engaged, and successful when compared with fully asynchronous learning alone.
💬 What You Can Expect at Lir:
💻 Weekly Zoom Classes with Your Tutor
Join your scheduled sessions each week and enjoy face-to-face learning from the comfort of your home.
🧠 Live Q&A and Group Learning Activities
Practice real-world scenarios with feedback and encouragement from your tutor and classmates.
📧 Ongoing Tutor Support
Get help between classes via email or message. We’re always here when you need us.
🫶 Friendly, Supportive Group Environment
You’re not just another name on the screen — we get to know our learners and help them succeed..
Get ready to master the art of non-verbal and visual communication. Through thrilling group work demonstrations, you'll learn how to engage in captivating one-to-one interactions and conquer the dynamics of group settings. Be an active participant, a good listener, and a charismatic speaker.
Break through the barriers that hinder successful listening and become a communication maestro! Verbal communication is your ticket to success, and we'll equip you with the skills to make your voice heard. Present your ideas with conviction, ace group discussions and formal meetings, and shine in job interviews.
Ask thought-provoking questions, listen intently, and unleash the power of clear and effective speech. Your words will captivate and inspire! But it's not just about talking. We'll show you how to truly listen. Unlock the secrets of active listening, make eye contact, interpret information like a pro, and maintain control of your personal response. Whether you're acing a job interview or engaging in a fiery group discussion, your listening skills will set you apart from the rest.
Get ready to become a reading wizard. Skim, scan, and dive into a sea of written material with ease. Discover key points, analyse critically, and critique complex texts like a seasoned pro. Business literature, academic articles, personal writings - you name it, you'll conquer it!
Research is your gateway to knowledge, and we'll show you how to open it wide. Conduct thorough research using primary and secondary sources, acknowledge your references like a pro, and establish the credibility of your findings. Dive into surveys, questionnaires, observations, experiments, and secondary research. Unleash the researcher within!
Good writing is an art, and we'll help you master it. Draft, proofread, and edit like a language virtuoso. Craft dazzling business proposals, captivating correspondence, meticulous reports, and flawless applications. Pay attention to the details, from spelling and punctuation to grammar and paragraphing. Your words will shine!
Communication is more than just words. It's about adapting to different situations, styles, and technologies. From one-to-one conversations to group interactions, nail every context. Deliver captivating oral presentations, employ powerful body language, and ace question and answer sessions. Persuade, advocate, and inform like a true communication superstar!
Finally, choose the perfect communication technology for each message, context, and purpose. Master email, conquer the internet, and harness the power of social media. The digital realm is your playground, and you're the master of the game! Get ready to unlock the power of effective communication! E
nrol in our QQI Certified Communications Module and embark on a thrilling journey of self-improvement. This is your ticket to success in the fast-paced, interconnected world we live in.
So don't wait – enrol now.
To summarise, this course will equip you with the relevant knowledge, skill and competence to communicate verbally and non-verbally in standard everyday tasks and in work-related tasks, operating independently while under general direction. Communication skills are highly valued in the workplace but this module extends beyond exclusively work needs, recognising that the acquisition of these skills is a life-long process, and central to personal, social and professional development and fulfilment.
Course Content
Introduction to Communications
Unit 1 - Introduction to Communications
Unit 2 - Listening and Speaking
Unit 3 - Non-verbal Communication
Unit 4 - Reading and Writing
Unit 5 - Communication Technology
Unit 6 - Presentation Skills
Entry Requirements - QQI Level 5 Communications - 5N0690
In order to commence this programme, you must have either successfully completed a programme at a level 5 QQI Certificate/ equivalent qualifications. If you do not have the required qualification you may also be eligible if you can demonstrate that you have the necessary skills to complete this module. If you have a Level 5 Certification and a computer skills qualification at Level 5 in Word Processing and Spreadsheets, and/or life/work experience at that level or higher.
Reasonable Accommodation
If you have a disability, medical condition or learning difficulty: In line with the Equal Status Acts 2000 to 2015 - we provide reasonable accommodation to meet the needs of our learners to ensure fairness and equality with others. See Learner Supports for further information.
Computer Skills
IT/Computer Skills - sufficient working knowledge of computers. You must have access to a PC (desktop), laptop or mobile device with internet access, Windows 8 or later or a Mac with OSX 10.5 or later, a browser with the latest version of Microsoft Edge, Chrome, Firefox or Safari, Adobe Reader to view PDFs. Camera: Your device must have a working camera and audio. PC must be capable of playing video and audio files. Software: We can provide you with access to Microsoft 365 Office applications (Word, Excel, Powerpoint, Outlook, Teams), Zoom and a Bookkeeping Software Licence.
Self-directed Learning
Blended Learning: You must be self-motivated and be able to take responsibility for your own self-directed learning, outside the 'Live' Tutor online classes as you complete your blended learning course, or in the Fully Online Self-paced modules. Be disciplined in self-directed learning in line with practical preparation, study, and reflection time where appropriate. You have to set time aside. You will be expected to: fluently read, draft, prepare and understand material which is relevant and reflects a broad personal knowledge. fluently read, draft, prepare and understand quantitative data. problem-solving within a group or a number of groups and independently. It is expected that you will have a range of learning styles, strengths and needs related to the programme and have the capacity to take responsibility for your own learning within the managed classroom and online environment, provided by Lir Business Services & Training Centre.
Residency
You must reside in Ireland and have a valid PPS Number.
Induction Interview
The interview process ascertains existing levels of knowledge, skills competence and English language proficiency. A copy of your current Curriculum Vitae or certificate will be required and Photo ID. The Induction will be carried out using Zoom, so you must have a working camera, a microphone for the session.
English Language
Learners will also require a good command of the English language and have a recognised English language qualification. An assessment of English writing and comprehension may be given to ensure equivalency with English language speaking and learning to assess a minimum standard level. Leaving Certificate (H7/06 in English).
English Language: This course is completed using the English language.
QQI 5N1642 English as a Second Language (merit or distinction).
QQI 5N0690 Communications Level 5 (merit or distinction).
CEFR - Common European Framework for Languages (level B2 or higher). A competency test may be carried out for English language and literacy and/or computer skills to ensure that you have the skills necessary to complete the programme.
IELTS Indicator Test The minimum score is 6 unless otherwise stated.
TOEFL iBT Special Home Edition The minimum score is 92 unless otherwise stated. Duolingo English Test The minimum score required is 95 unless stated otherwise.
Exam English If you are unsure of your current level, you can take a free test on sites such as this one. https://www.ieltsindicator.com International English Language Testing System - Academic The minimum score is 6 unless otherwise stated. https://www.ets.org/s/cv/toefl/at-home/ TOEFL iBT Special Home Edition. Test of English as a Foreign Language. Internet-based test (minimum score is 100 out of 120. Reading and Writing not less than 22. https://englishtest.duolingo.com/applicants. The minimum score required is 95 unless stated otherwise.
If you are unsure of your current level, you can take a free test on a number of sites, like http://www.examenglish.com/leveltest/index.php, or contact Lir Reception (044) 9342754 to speak to a qualified person who can assist you. If you are unsure contact Lir Reception (044) 9342754 to speak to a Training Consultant who will be able to assist you.
How do I book my course?
First of all, contact Lir Reception (044) 9342754 before you book. This way you will get an opportunity to speak with a Training Professional to discuss your options and to make sure that this module is the best one for you. To register, fill out our Lir Registration Form. You will have been given an Access Code for this form. Once registered we set you up with a Lir Microsoft email address which gives you access to Microsoft 365 software, at no extra cost to you. From there we send you access details on how to access your course so you can avail of the 'Live' Tutor scheduled Online Classes, Learner Supports and give you access to the Lir eLearning Hub.
Frances
Director of Training/Tutor
frances@lirbusinesscentre.com
Joan
Training Co-Ordinator
joan@lirbusinesscentre.com
Brogan
Tutor/Facilitator
brogan@lirbusinesscentre.com
"Frances is an excellent teacher, she is patient with students, and she is always positive. I think the Lir eLearning Hub is very well prepared and students have plenty of information and study materials at their disposal. I am currently working as a receptionist, so this course is very relevant to my job. I am sure that I will benefit from the knowledge gained from this course."
Monika K,
(2025)
"Frances and Lir Business went above and beyond, definitely 5* service. Great way to get a QQI award, fits into my busy life. "
Kirsty
(2025)
"Tutor is super helpful, clearly explains everything. A lot of material and information can be found on hub which is very helpful. The biggest compliment is for Tutor for great course, quick responses to any questions and all the help during the course. I have completed 3 courses with Lir so far and I believe I will continue studying with Lir as it has so many different courses to offer."
Simona
(2025)
"Frances was always available to help me with the course. I couldn’t imagine that I would receive such an amazing support from Lir Team. Course was well structured, easy to follow and understandable. The course was concisely designed and helped me to understand a few elements of communication that will improve my own communication skills in many aspects of my life, such as work and studying."
Teisla
(2025)
"This could be you ..."
Learner
(2026)
"This could be you ..."
Learner
(2026)
Self-Paced Course
€300
- 1-to-1 Online Tutor Support
- Self-directed Learning in the Lir eLearning Hub
- Tutor Online Support
- Weekly Check-in
- Lir Mobile Course App
- Lir Microsoft 365 Software
- Lir Learner Supports
- Lir Community Chat
- CE Participant Rate (Contact Lir Reception 044-934 2754)
Other Modules to consider towards the Lir QQI 5M2468 Business Administration Major Award
and other Awards such as the 5M1997 Office Administration Major Award
Business Administration L5
Bookkeeping
L5
Work
Experience L5
Word
Processing L5
Text
Production L5
Communications
Level 5
Customer
Service L5
Database
Methods L5
Methods L5
Medical
Terminology L5
Information and Administration L5
Intercultural
Studies L5
Studies L5
Digital
Marketing L5
Payroll
L5
Reception and Frontline Office Skills
Research and Study Skills L5
Spreadsheet
Methods L5
Check our Social Media Platforms for Special Offers and Promotions
Other Modules to consider towards the Lir QQI 5M2468 Business Administration Major Award
and other Awards such as the 5M1997 Office Administration Major Award
Business Administration L5
Bookkeeping
L5
Work
Experience L5
Word
Processing L5
Text
Production L5
Communications
Level 5
Customer
Service L5
Database
Methods L5
Methods L5
Medical
Terminology L5
Information and Administration L5
Intercultural
Studies L5
Studies L5
Digital
Marketing L5
Payroll
L5
Reception and Frontline Office Skills
Research and Study Skills L5
