Front Office Skills 6N4186
This is a standalone QQI Certified module, or part of the 6M4985 Business Major Award.
Course Summary
This programme module aims to provide you with the relevant knowledge, skills and competence to operate effectively in a front office department of an organisation by working independently or within a supervisory capacity. Upon successful completion of this programme, you will have many transfer and progression options available to you. You may transfer to a programme leading to certification in one of the other level 6 QQI major or special purpose awards with Lir. You may also progress to other appropriate programmes leading to awards at the next level of the National Framework of Qualifications (NFQ) with a QQI registered provider. Alternatively, you may be eligible to apply to progress to the next or higher levels of the NFQ with a higher education provider.
Course Content
Unit 1 - Introduction to Front Office Skills
Unit 2 - Role and Function of Front Office Person
Unit 3 - Legislation regarding Health and Safety
Unit 4 - Office Systems and Processes
Unit 5 - Staff Development
Unit 6 - Performance Management
Unit 7 - Hotel Reception Front Office
How do I book my course?
First of all, contact Lir Reception (044) 9342754 before you book. This way you will get an opportunity to speak with a Training Professional to discuss your options and to make sure that this module is the best one for you. To register, fill out our Lir Registration Form. You will have been given an Access Code for this form. Once registered we set you up with a Lir Microsoft email address which gives you access to Microsoft 365 software, at no extra cost to you. From there we send you access details on how to access your course so you can avail of the 'Live' Tutor scheduled Online Classes, Learner Supports and give you access to the Lir eLearning Hub.
Frances
Director of Training/Tutor
frances@lirbusinesscentre.com
Joan
Training Co-Ordinator
joan@lirbusinesscentre.com
Brogan
Tutor/Facilitator
brogan@lirbusinesscentre.com
"I found the Front Office Skills course Level 6 to be an excellent course and helped me in my application for a position as a Receptionist in a hotel. I'm so glad I did this course. I'm more surprised that I managed to do it through lockdown with Lir, so many thanks for course, answering my many queries and your patience."
Sondra Gilligan
Front Office/Receptionist (2021)
"Thank you everyone, it was great meeting you all and for doing your utmost to help me on this module. The self-directed study, apart from the online classes, was so handy for me as I did most of my study in the early hours. I would recommend this course."
Mary Caffrey
Office Temp (2021)
"This could be your recommendation once you finish your course."
Lir Swan
Learner 2022
Blended Online Course
€330
- 'Live' Tutor Online Weekly Scheduled Sessions
- Lir Upcoming Course Dates
- Self-directed Learning - Lir eLearning Hub
- Tutor Online Support
- Lir Mobile Course App
- Blended Learning Online
- Lir Microsoft 365 Software
- Lir Learner Supports
- Lir Community Chat
- CE Participant Rate (Contact Lir Reception 044-934 2754)
- Or In-Company (Tailor-made Course)
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Other Modules to consider towards the Lir QQI 6M4985 Business Major Award and other Awards.
Administration
Practice
Level 6
(1 module)
Assessment
Practice
Level 6
(1 module)
Bookkeeping
(Manual & Computerised)
Level 6
(1 module)
Business
Management
Level 6
(1 module)
Communication
Skills
Level 6
(1 module)
Front Office
Skills
Level 6
(1 module)
Human Resources
Management
Level 6
(1 module)
Leadership
Skills
Level 6
(1 module)
Payroll
(Manual and Computerised)
Level 6
(1 module)
Spreadsheets
Advanced
Level 6
(1 module)
Supervisory
Management
Level 6
(1 module)
Training Delivery
and Evaluation
Level 6
(1 module)
Training Needs Identification
and Design
Level 6
(1 module)
Word Processing
Advanced
Level 6
(1 module)
