Information and Administration 5N1389 - Self-paced

This is a standalone QQI Certified module, or part of the 5M2468 Business Administration or 5M1997 Office Administration Major Award.

Course Summary

 To equip the you with the knowledge, skill, and competence to reach an understanding as to how organisations process information through the use of effective systems, methods and techniques so that you can operate effectively, under supervision in a range of organization environments. The module content module is designed to give you a better understanding of different types of business structures, the processing of information and the various functions of administration used. In today’s working environment there is a greater emphasis on planning, organizing, accuracy and time management of all personnel involved within an office environment. Use this information to create a real picture of what it like to work in an office where information and administration is clearly at work 

Why a Fully Online, Self-Paced Course with Support could be Perfect for You

Learning at your own pace doesn’t mean learning alone. At Lir, our Fully Online, Self-Paced course in Reception and Frontline Office Skills is designed for busy learners who want the freedom to study when it suits them – while still having access to real guidance, structure, and human support.

Here's Why it Works ...

  • You control your study time (Duration: 8 - 10 weeks) – ideal for parents, shift workers, and career changers.
  • Set deadlines keep you focused – you're free to choose your pace within a structured timeframe, helping you stay motivated without feeling rushed.
  • Ongoing support from tutors and our admin team – you’re never left figuring it out on your own.

📚 Did you know?

Studies show that learners in online environments with flexible pacing perform just as well as in-person learners – when clear structure and tutor interaction are present. (Source: Bernard et al., 2009; Moore et al., 2011, Journal of Distance Education)

Course Content

 Introduction to Information and Administration

Unit 1 - Business Organisations

Unit 2 - Office Functions

Unit 3 - Organisational Charts

Unit 4 - Departments

Unit 5 - Workplace Legislation

Unit 6 -  Reception and Office Administration

Unit 7 -  Filing Systems

Unit 8 -  Computer Software and Apps

Unit 9 -  Networks, Cloud Computing and Social Media

Unit 10 -  Managing Accounting Activities

Unit 11 -  Business Transactions

Unit 12 - Planning, Administrative and Accounting

Unit 13 - Meetings

Unit 14 - Post and Postal Services

🤝 You're Not Alone – Here's How We Support You at Lir:

💻 Weekly Check-Ins

We check in to see how you're progressing and offer support or feedback when needed.

👩‍🏫 Tutor Feedback

Submit tasks or questions anytime and receive personalised responses within 48 hours.

📅 Private Messaging, Email, Lir Community Support, or 1-to-1 Zoom/Teams Sessions

Get help between classes via email or message. We’re always here when you need us.

💡 Interactive Course Content

Learn through video lessons, real-world scenarios, and guided activities – all designed to keep you engaged.

How do I book my course?

First of all, contact Lir Reception (044) 9342754 before you book. This way you will get an opportunity to speak with a Training Professional to discuss your options and to make sure that this module is the best one for you. To register, fill out our Lir Registration Form. You will have been given an Access Code for this form.  Once registered we set you up with a Lir Microsoft email address which gives you access to Microsoft 365 software, at no extra cost to you. From there we send you access details on how to access your course so you can avail of the 'Live' Tutor scheduled Online Classes, Learner Supports and give you access to the Lir eLearning Hub.

FAQs (Frequently Asked Questions)

You can start immediately upon full registration—no need to wait for a class. You’ll get access to the Lir eLearning Hub and an induction session with your Online Support Tutor.

Each module runs over 8–10 weeks. Once registered, your access begins with induction and lasts for that full duration.

You’ll need access to Microsoft Word and Spreadsheets.  If you need licensed software for the duration of your course, contact Lir Reception (044) 9342754 

As a self-paced learner, you'll receive:
-  Weekly check-ins via email or optional online Tutor sessions you book in, or Private Chats.
-  Ongoing support by phone, email, or private chat in the Lir eLearning Hub.
-  Optional participation in a 'Live' Tutor-led class(es) if you wish.

All course resources are hosted within the Lir eLearning Hub. You’ll receive access info during your induction.

Depends on your existing knowledge and skill on this topic.  Approximately 150 hours total—typically 15–18 hours per week over 8–10 weeks.

No—they’re fully online. However, you may join 'Live' tutor sessions if you prefer a virtual classroom atmosphere. Contact Lir Reception (044) 9342754

Assessment methods vary by module—some are completed online with controls, others via online assignments or online exams. Details are provided at Induction.

On successful achievement of a Pass, Merit or Distinction, grade on this module, you’ll receive a QQI Component Certificate Information and Administration - 5N1389 (Level 5), recognised nationwide and internationally.

Yes—this module is worth 15 credits and can contribute toward a full Major Award (120 credits).

Fees include all tuition, materials, software access, tutor support, and certification. You can pay via card, cash, Revolut or EFT using the online portal or over the phone. See below for options on paying the full fee, or flexi-payments.

Once access has been granted, there is a 0% refund. Before accessing the course, you may receive a 70% refund. Discounts and special offers may not be refundable—refer to the full policy.

Depending on your circumstances—e.g., Jobseeker or Social Welfare benefits—you may be eligible for funding through DEASP or a TESG grant (up to €500+) check with your local DSP Office. CE participants may also access discounted rates. Contact Lir Reception 044-9342754

You can raise any issues or complaints via the official Learner Complaints Form. Appeals on results are handled through procedures outlined in your Learner Handbook and QA policies.

You’ll need to provide your PPSN, date of birth, and gender for QQI registration, which Lir collects securely and submits to QQI

Frances

Director of Training/Tutor
frances@lirbusinesscentre.com

Joan

Training Co-Ordinator
joan@lirbusinesscentre.com

Brogan

Tutor/Facilitator
brogan@lirbusinesscentre.com

"I thoroughly enjoyed this course, held in Navan.  My friend did this course online.  I have used a lot of what we covered in my new job which is great.  Many thanks."
Michelle Walshe

Office Assistant (2021)

"This could be you ..."
Learner

(2022)

"This could be you ..."
Learner

(2022)

Self-Paced Course

€280

  • 1-to-1 Online Tutor Support 
  • Self-directed Learning in the Lir eLearning Hub
  • Tutor Online Support
  • Weekly Check-in
  • Lir Mobile Course App
  • Lir Microsoft 365 Software
  • Lir Learner Supports
  • Lir Community Chat
  • CE Participant Rate (Contact Lir Reception 044-934 2754)

Download Course Brochure

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Other Modules to consider towards the Lir QQI 5M2468 Business Administration Major Award and other Awards such as the
5M1997 Office Administration Major Award

Business Administration L5

Bookkeeping
 L5

Work
Experience L5

Word
Processing L5

Text
Production L5

Communications
Level 5

Customer
Service L5

Database
Methods L5

Medical
Terminology L5

Information and Administration L5

Intercultural
Studies L5

Digital
Marketing L5

Payroll
 L5

Reception and Frontline Office Skills

Research and Study Skills L5

Spreadsheet
Methods L5

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