Reception & Frontline Office Skills 5N1407 (Self-Paced)

This is a standalone QQI Certified module, or part of the 5M2468 Business Administration or 5M1997 Office Administration Major Award.

Course Summary

The aim of this course is to equip you, the learner, with the knowledge, skill and competence required to carry out reception related tasks and operations as a front-line representative in a range of organisations.

Course Content

Unit 1 - Introduction to Reception and Frontline Office Skills

Unit 2 - Products, Services and Policies

Unit 3 - Reception/Front Office Equipment

Unit 4 - Information and Communication Technology

Unit 5 - Legislation

Unit 6 -Information and Administration

Unit 7 - Reception Environment

Unit 8 - Meetings and Itineraries

How do I book my course?

First of all, contact Lir Reception (044) 9342754 before you book. This way you will get an opportunity to speak with a Training Professional to discuss your options and to make sure that this module is the best one for you. To register, fill out our Lir Registration Form. You will have been given an Access Code for this form.  Once registered we set you up with a Lir Microsoft email address which gives you access to Microsoft 365 software, at no extra cost to you. From there we send you access details on how to access your course so you can avail of the 'Live' Tutor scheduled Online Classes, Learner Supports and give you access to the Lir eLearning Hub.

Frances

Director of Training/Tutor
frances@lirbusinesscentre.com

Joan

Training Co-Ordinator
joan@lirbusinesscentre.com

Brogan

Tutor/Facilitator
brogan@lirbusinesscentre.com

"I wanted to work in Reception and found the course to be beneficial to me and hope to do more modules."
Rachael Rogan

Office Junior (2021)

"This could be you ..."
Learner

(2024)

"This could be you ..."
Learner

(2024)

Self-Paced Course


€280

  • 1-to-1 Online Tutor Support 
  • Self-directed Learning in the Lir eLearning Hub
  • Tutor Online Support
  • Weekly Check-in
  • Lir Mobile Course App
  • Lir Microsoft 365 Software
  • Lir Learner Supports
  • Lir Community Chat
  • CE Participant Rate (Contact Lir Reception 044-934 2754)

Download Course Brochure

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Other Modules to consider towards the Lir QQI 5M2468 Business Administration Major Award
and other Awards such as the 5M1997 Office Administration Major Award

Business Administration L5

Bookkeeping
 L5

Work
Experience L5

Word
Processing L5

Text
Production L5

Communications
Level 5

Customer
Service L5

Database
Methods L5

Medical
Terminology L5

Information and Administration L5

Intercultural
Studies L5

Digital
Marketing L5

Payroll
 L5

Reception and Frontline Office Skills

Research and Study Skills L5

Spreadsheet
Methods L5

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