Supervisory Management 6N4329 (Self-Paced)
This is a standalone QQI Certified module, or part of the 6M4985 Business Major Award.
Course Summary
This module is also an optional module on the QQI 6M4985 Advanced Business Executive Programme for Officer Managers/Managers Major Award. (6M4985 Advanced Business Major Award). An ideal module for all the supervisory responsibilities in an office environment (or other environments) where you are supervising others).
This course offers a robust foundation in supervisory principles, coupled with specialised training in time management and conflict resolution, ensuring you are well-equipped to handle the complexities of the modern workplace. Learn how to efficiently manage your time, prioritise tasks, and lead your team to meet deadlines without compromising on quality.
Moreover, gain invaluable skills in identifying, managing, and resolving conflicts within your team, fostering a harmonious and productive work environment. Our expert instructors, with extensive real-world experience, provide practical insights and strategies that you can immediately apply in your supervisory role.
Course Content
🧭 Unit 1 – Step Into Leadership: Introduction to Supervisory Management
Discover what it means to lead with purpose. Get a clear overview of the supervisor's role and how this course will empower your journey into effective management.
🛠️ Unit 2 – Build Your Toolkit: Key Skills and Core Functions of a Supervisor
Explore the essential skills every great supervisor needs – from leadership and delegation to motivation and communication.
⏳ Unit 3 – Plan, Prioritise, Perform: Organisational Planning and Time Management
Master the art of planning, prioritising tasks, and managing time like a pro to drive productivity and keep operations running smoothly.
🤝 Unit 4 – Lead Your Team: Recruitment, Training & Conflict Resolution
Learn how to recruit the right people, support their development, and manage team dynamics – even when conflict arises.
📁 Unit 5 – Stay Compliant and Organised: Effective Record Keeping
Understand the importance of accurate records for accountability, decision-making, and legal compliance in a supervisory role.
🗣️ Unit 6 – Make Every Meeting Matter: Supervising Through Effective Meetings
Turn meetings into powerful tools for communication, progress tracking, and team engagement with proven strategies and formats.
Why a Fully Online, Self-Paced Course with Support could be Perfect for You
Learning at your own pace doesn’t mean learning alone. At Lir, our Fully Online, Self-Paced course in Reception and Frontline Office Skills is designed for busy learners who want the freedom to study when it suits them – while still having access to real guidance, structure, and human support.
Here's Why it Works ...
- You control your study time – ideal for parents, shift workers, and career changers.
- Set deadlines keep you focused – you're free to choose your pace within a structured timeframe, helping you stay motivated without feeling rushed.
- Ongoing support from tutors and our admin team – you’re never left figuring it out on your own.
📚 Did you know?
Studies show that learners in online environments with flexible pacing perform just as well as in-person learners – when clear structure and tutor interaction are present. (Source: Bernard et al., 2009; Moore et al., 2011, Journal of Distance Education)
🤝 You're Not Alone – Here's How We Support You at Lir:
💻 Weekly Check-Ins
We check in to see how you're progressing and offer support or feedback when needed.
👩🏫 Tutor Feedback
Submit tasks or questions anytime and receive personalised responses within 48 hours.
📅 Private Messaging, Email, Lir Community Support, or 1-to-1 Zoom/Teams Sessions
Get help between classes via email or message. We’re always here when you need us.
💡 Interactive Course Content
Learn through video lessons, real-world scenarios, and guided activities – all designed to keep you engaged.
Enhancing Supervisory Management: Embracing Current Trends
In today's dynamic work environment, effective supervisory management has never been more crucial. As industries evolve, so do the strategies and tools needed to lead teams successfully. Let's look into the latest trends in supervisory management and explore practical ways to stay ahead of the curve.
Mastering Remote Team Management
The shift to remote work has transformed the way supervisors manage their teams. It's not just about keeping tabs on productivity anymore; it's about fostering a sense of connection and accountability from afar. Effective communication is key, with digital tools like Teams and Zoom becoming indispensable. Setting clear expectations and using collaboration platforms can help bridge the gap.
Building trust in a virtual environment might seem challenging, but it's achievable with the right strategies. Regular check-ins, transparent communication, and recognition of achievements can go a long way in maintaining morale and productivity.
- Hybrid work models are becoming the norm, blending remote and in-office work.
- Virtual team-building activities are gaining popularity, helping to strengthen team bonds despite physical distance..
Embracing Diversity and Inclusion
Diversity and inclusion (D&I) are more than just buzzwords; they're essential components of a thriving workplace. A diverse team brings together varied perspectives, fostering creativity and innovation. But inclusion is where the magic happens—ensuring everyone feels valued and heard.
Supervisors play a pivotal role in promoting D&I. This involves implementing inclusive practices, such as bias training and equitable policies, and continuously measuring their impact through feedback and analytics.
- There's a growing focus on equity and belonging, ensuring that all employees have equal opportunities and feel a true sense of belonging.
- Inclusive leadership development programs are on the rise, equipping leaders with relevant skills to cope with the pressures of the work environment today.
Leveraging Technology in Supervisory Roles
Technological advancements are reshaping the supervisory landscape. Tools for project management, communication, and data analytics are empowering supervisors to make informed decisions and streamline operations. Embracing digital transformation isn't just about adopting new tools; it's about fostering a tech-savvy culture within the team.
Automation and AI are revolutionizing task management and reporting, allowing supervisors to focus on strategic activities. However, with great power comes great responsibility—cybersecurity awareness is paramount to protect sensitive data.
- AI and machine learning are being increasingly integrated into management practices, enhancing efficiency and decision-making.
- Virtual and augmented reality (VR/AR) are being used for immersive training experiences, providing hands-on learning without physical constraints.
Prioritising Mental Health and Well-Being
The conversation around mental health in the workplace has gained momentum, and rightfully so. Supervisors have a duty to promote a culture of well-being, recognizing the signs of stress, burnout, and anxiety among their team members. Encouraging work-life balance, offering flexible working arrangements, and providing access to mental health resources are essential steps.
Creating a supportive work environment goes beyond just policies—it involves training managers to support employee mental health and fostering open conversations about well-being. Implementing mindfulness and resilience programs can also make a significant impact.
- Holistic well-being programs are becoming standard, addressing physical, mental, and emotional health.
- Employers are increasingly supporting mental health initiatives, recognizing their critical role in employee satisfaction and productivity.
Engaging Learning Activities
Keeping learning engaging is crucial for effective supervisory management. Interactive workshops, case studies, group discussions, and role-playing exercises are excellent ways to make the material relevant and practical. These activities allow supervisors to practice new skills, share experiences, and tackle real-world challenges.
In conclusion, staying updated with the latest trends in supervisory management is essential for leading successful teams. By mastering remote team management, embracing diversity and inclusion, leveraging technology, and prioritizing mental health, supervisors can navigate today's dynamic work environment with confidence and competence.
Entry Requirements - QQI Level 6 - Supervisory Management - 6N4329
- ENTRY LEVEL:
- In order to commence this programme, you must have either successfully completed a programme at a level 5 QQI Certificate/ equivalent qualifications.
- If you do not have the required qualification they may also be eligible if you can demonstrate that you have the necessary skills to complete this module.
- If you have a Level 5 Certification and a computer skills qualification at Level 5 in Word Processing and Spreadsheets, and/or life/work experience at that level or higher.
- Reasonable Accommodation: If you have a disability, medical condition or learning difficulty: In line with the Equal Status Acts 2000 to 2015 - we provide reasonable accommodation to meet the needs of our learners to ensure fairness and equality with others. See Learner Supports for further information.
- COMPUTER SKILLS:
- IT/Computer Skills - sufficient working knowledge of computers.
- You must have access to a PC (desktop), laptop or mobile device with internet access, Windows 8 or later or a Mac with OSX 10.5 or later, a browser with the latest version of Microsoft Edge, Chrome, Firefox or Safari, Adobe Reader to view PDFs.
- Camera: Your device must have a working camera and audio. PC must be capable of playing video and audio files.
- Software: We can provide you with access to Microsoft 365 Office applications (Word, Excel, Powerpoint, Outlook, Teams).
- SELF-DIRECTED LEARNING:
- Blended Learning: You must be self-motivated and be able to take responsibility for your own self-directed learning, outside the 'Live' Tutor online classes as you complete your blended learning course, or in the Fully Online Self-paced modules.
- Be disciplined in self-directed learning in line with practical preparation, study, and reflection time where appropriate. You have to set time aside.
- You will be expected to: fluently read, draft, prepare and understand material which is relevant and reflects a broad personal knowledge. fluently read, draft, prepare and understand quantitative data. problem-solving within a group or a number of groups and independently.
- It is expected that you will have a range of learning styles, strengths and needs related to the programme and have the capacity to take responsibility for your own learning within the managed classroom and online environment, provided by Lir Business Services & Training Centre.
- RESIDENCY:
- Learners must reside in Ireland.
- INTERVIEW:
- The interview process ascertains existing levels of knowledge, skills competence and English language proficiency.
- A copy of your current Curriculum Vitae or certificate.
- ENGLISH LANGUAGE:
- Learners will also require a good command of the English language and have a recognised English language qualification.
- An assessment of English writing and comprehension may be given to ensure equivalency with English language speaking and learning to assess a minimum standard level.
- Leaving Certificate (H7/06 in English).
- English Language: This course is completed using the English language.
- QQI 5N1642 English as a Second Language (merit or distinction).
- QQI 5N0690 Communications Level 5 (merit or distinction).
- CEFR - Common European Framework for Languages (level B2 or higher).
- A competency test may be carried out for English language and literacy and/or computer skills to ensure that you have the skills necessary to complete the programme.
- IELTS Indicator Test The minimum score is 6 unless otherwise stated.
- TOEFL iBT Special Home Edition The minimum score is 92 unless otherwise stated.
- Duolingo English Test The minimum score required is 95 unless stated otherwise.
- Exam English If you are unsure of your current level, you can take a free test on sites such as this one.
- https://www.ieltsindicator.com International English Language Testing System - Academic The minimum score is 6 unless otherwise stated. https://www.ets.org/s/cv/toefl/at-home/ TOEFL iBT Special Home Edition. Test of English as a Foreign Language. Internet-based test (minimum score is 100 out of 120. Reading and Writing not less than 22. https://englishtest.duolingo.com/applicants. The minimum score required is 95 unless stated otherwise.
- If you are unsure of your current level, you can take a free test on a number of sites, like http://www.examenglish.com/leveltest/index.php, or contact Lir Reception (044) 9342754 to speak to a qualified person who can assist you.
- If you are unsure contact Lir Reception (044) 9342754 to speak to a Training Consultant who will be able to assist you.
Certification and Assessment - QQI Level 6 - Supervisory Management - 6N4329
Following the successful completion of this module, you will receive a QQI Level 6 component certificate in Supervisory Management (6N4329) from QQI.
Quality and Qualifications Ireland (QQI) is the national awarding body for further education and training in Ireland.
Lir Business Services & Training Centre Ltd is registered with QQI, as a Private Training Provider, to offer programmes leading to QQI awards on the National Framework off Qualifications in Ireland (N.F.Q.)
Learner Progression: Learners who successfully complete this module may use the associated credits towards a relevant Major Award.
Skills Demonstrations: 60%, Portfolio of Work: 40%. Grading: Pass 50% - 64%, Merit 65% - 79%, Distinction 80% - 100%
6N4329 Duration
A Blended and Online Course with 'Live' Tutor classes, optional Virtual Office Hours and Tutorials. 6 x morning classes or 8 x evening classes plus self-directed learning with online support. Always check with Upcoming Course Schedule for start dates.
This course comprises of 1 module. The duration of this module is typically 150 hours. This is a combination of 50 hours of Directed Learning and 100 hours of Self-directed learning. The 50 hours of Directed Learning takes place in Classroom Attendance and 'Live' Tutor Online Classes. Self-directed Learning is learner-led, and it includes self-directed study, through Lir eLearning Hub.
This will entail preparation and reflection time on your part. There are Virtual Office Hours (Lir Study Zone) throughout the week also to give you the opportunity of meeting your Tutor online, if you have any queries.
Progression - QQI Level 6 - Supervisory Management - 6N4329
Upon successful completion of a Major award, learners can progress to an award on the next level on the NFQ.
Alternatively, the Higher Education Links Scheme (HELS) gives learners the opportunity to use their QQI Level 5/6 Major Award to apply through the CAO for a place in the first year of a higher education programme.
In some instances, progression is on the basis of specific Level 5 or 6 Major Awards, Learners should check with the higher education institution prior to commencement. Components (Minor Awards), or achievement of less than 120 credits, will not suffice for progression under the HELS
When can I start ? - QQI Level 6 - Supervisory Management - 6N4329
Lir Reception: To speak with a Training Consultant about your course, contact Lir Reception at (044) 9342754 or email training@lirbusinesscentre.com.
Lir Registration Form: Fill out the Lir Learner Registration Form online.
Frances
Director of Training/Tutor
frances@lirbusinesscentre.com
Joan
Training Co-Ordinator
joan@lirbusinesscentre.com
Brogan
Tutor/Facilitator
brogan@lirbusinesscentre.com
"The Facilitators guidance throughout the programme. The facilitators deep knowledge of all aspects of supervisory management who was open at all times to query. The facilitators passion for their work was apparent throughout the programme from the very start. The facilitator on this course was an inspiration to me."
John Farrell (2023)
Supervisor
"This is a good course if you wish to pursue a career in supervisory management. If you prefer to be in a classroom setting, then there is an online Tutor led course as well. I transferred to that one as I wasn't completing coursework each week, as advised at the start of the course. Loved the fact that I could transfer."
Caitriona N. (2023)
Learner
"I completed this online course as a Self-paced course. I was given a time frame and the fact that I could study when and how I wanted, meant a lot to me. I kept in contact with the Tutor who was very helpful and found the feedback at each Unit of the course, let me know that I was on track until the final upload. I would recommend this."
Ana Lubrek (2024)
Team Leader
"Thank you Frances for getting me through the Supervisory Management course which I recently complete as a Self-paced Online Course with Lir. I've now got a Manager's role in the place where I work."
Marie Reilly (2024)
Manager
"This could be you ... 2024"
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"This could be you ... 2024"
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Self-Paced Course
(1 x Payment)
€330
- QQI Certified on successful Completion
- 1-to-1 Online Tutor Support
- Self-directed Learning in the Lir eLearning Hub
- Tutor Online Support
- Weekly Check-in
- Lir Mobile Course App
- Lir Microsoft 365 Software
- Lir Learner Supports
- Lir Community Chat
- CE Participant Rate (Contact Lir Reception 044-934 2754)
- Or In-Company (Tailor-made Course)
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Assessment
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Training Delivery
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