This module aims to provide you, the learner, with the relevant knowledge, skills and competence to understand the importance of administration and the roles of the administrator in the efficient running of all types of organisations, including private sector, public sector and educational settings. It will help you to understand and evaluate the role of administration within all functions and departments of organisations, to develop communication, decision making and time management skills which will allow the administrator to complete their work function to maximum effect, and to develop excellent organisational skills using a host of information and communications technologies. It will also provide you with the opportunity to be more aware of current legislation with regard to administration practices, and to enable you to develop the skills to work with a high level of personal autonomy.
Do you learn best with structure, real-time interaction, and guidance as you go? Our Live Tutor-Led Online Classes give you all the benefits of classroom learning β without leaving your home.
This isnβt just another Zoom call. Itβs dynamic, engaging, and human-centred learning, designed to build your confidence, skills, and sense of progress each week.

According to Allen & Seaman (2017) and Wang et al. (2021), learners in 'live', synchronous online classes are more likely to feel connected, engaged, and successful when compared with fully asynchronous learning alone.
Course Content
Unit 1: Inside the Administration World
β
Understanding the Role, Skills & Impact of the Modern Administrator
Unit 2: Communicate, Connect, Collaborate
π€Mastering Professional Communication, Networking & Cultural Awareness
Unit 3: Know the Rules
βοΈEssential Workplace Legislation Every Administrator Should Know
Unit 4: Policies & Procedures in Action
π‘οΈCreating Consistency, Compliance & Confidence at Work
Unit 5: Tools of the Trade
π»Using Office Equipment, IT Systems & Thriving in Remote Work Environments
Unit 6: Smart Work, Smooth Flow
β±οΈ Managing Time, Handling Data & Optimising Workflow Like a Pro
Unit 7: Meeting Matters
ποΈPlanning Meetings, Agendas, Minutes & Professional Itineraries
Unit 8: Safe & Sound
πSecurity, Confidentiality & Managing Facilities with Confidence
Unit 9: The Admin Project
π§©Putting Your Skills into Practice Through a Real-World Assignment
Unit 10: Portfolio of Work
ποΈShowcasing Your Administrative Competence in a Professional Portfolio
Unit 11: Your Admin Journey β Reflect & Celebrate
πReviewing Progress, Preparing for What's Next & Course Wrap-Up
Join your scheduled sessions each week and enjoy face-to-face learning from the comfort of your home.
Practice real-world scenarios with feedback and encouragement from your tutor and classmates.
Get help between classes via email or message. Weβre always here when you need us.
Youβre not just another name on the screen β we get to know our learners and help them succeed..
In order to commence this programme, you must have either successfully completed a programme at a level 5 QQI Certificate/ equivalent qualifications. If you do not have the required qualification they may also be eligible if you can demonstrate that you have the necessary skills to complete this module. If you have a Level 5 Certification and a computer skills qualification at Level 5 in Word Processing and Spreadsheets, and/or life/work experience at that level or higher.
If you have a disability, medical condition or learning difficulty: In line with the Equal Status Acts 2000 to 2015 - we provide reasonable accommodation to meet the needs of our learners to ensure fairness and equality with others. See Learner Supports for further information.
IT/Computer Skills - sufficient working knowledge of computers. You must have access to a PC (desktop), laptop or mobile device with internet access, Windows 8 or later or a Mac with OSX 10.5 or later, a browser with the latest version of Microsoft Edge, Chrome, Firefox or Safari, Adobe Reader to view PDFs. Camera: Your device must have a working camera and audio. PC must be capable of playing video and audio files. Software: We can provide you with access to Microsoft 365 Office applications (Word, Excel, Powerpoint, Outlook, Teams) and Zoom.
Blended Learning: You must be self-motivated and be able to take responsibility for your own self-directed learning, outside the 'Live' Tutor online classes as you complete your blended learning course, or in the Fully Online Self-paced modules. Be disciplined in self-directed learning in line with practical preparation, study, and reflection time where appropriate. You have to set time aside. You will be expected to: fluently read, draft, prepare and understand material which is relevant and reflects a broad personal knowledge. fluently read, draft, prepare and understand quantitative data. problem-solving within a group or a number of groups and independently. It is expected that you will have a range of learning styles, strengths and needs related to the programme and have the capacity to take responsibility for your own learning within the managed classroom and online environment, provided by Lir Business Services & Training Centre.
You must reside in Ireland and have a valid PPS Number.
The interview process ascertains existing levels of knowledge, skills competence and English language proficiency. A copy of your current Curriculum Vitae or certificate will be required and Photo ID. The Induction will be carried out using Zoom, so you must have a working camera, a microphone for the session.
Learners will also require a good command of the English language and have a recognised English language qualification. An assessment of English writing and comprehension may be given to ensure equivalency with English language speaking and learning to assess a minimum standard level. Leaving Certificate (H7/06 in English).
English Language: This course is completed using the English language.
QQI 5N1642 English as a Second Language (merit or distinction).
QQI 5N0690 Communications Level 5 (merit or distinction).
CEFR - Common European Framework for Languages (level B2 or higher). A competency test may be carried out for English language and literacy and/or computer skills to ensure that you have the skills necessary to complete the programme.
IELTS Indicator Test The minimum score is 6 unless otherwise stated.
TOEFL iBT Special Home Edition The minimum score is 92 unless otherwise stated. Duolingo English Test The minimum score required is 95 unless stated otherwise.
Exam English If you are unsure of your current level, you can take a free test on sites such as this one. https://www.ieltsindicator.com International English Language Testing System - Academic The minimum score is 6 unless otherwise stated. https://www.ets.org/s/cv/toefl/at-home/ TOEFL iBT Special Home Edition. Test of English as a Foreign Language. Internet-based test (minimum score is 100 out of 120. Reading and Writing not less than 22. https://englishtest.duolingo.com/applicants. The minimum score required is 95 unless stated otherwise.
If you are unsure of your current level, you can take a free test on a number of sites, like http://www.examenglish.com/leveltest/index.php, or contact Lir Reception (044) 9342754 to speak to a qualified person who can assist you. If you are unsure contact Lir Reception (044) 9342754 to speak to a Training Consultant who will be able to assist you.
Following the successful completion of this module, you will receive a QQI Level 6 component certificate in Administration Practice (6N4169) from QQI.
Quality and Qualifications Ireland (QQI) is the national awarding body for further education and training in Ireland.
Lir Business Services & Training Centre Ltd is registered with QQI, as a Private Training Provider, to offer programmes leading to QQI awards on the National Framework off Qualifications in Ireland (N.F.Q.)
Assignment 60% and Examination: Theory 40% Grading: Pass 50% - 64%, Merit 65% - 79%, Distinction 80% - 100%
A Blended and Online Course with 'Live' Tutor classes, optional Virtual Office Hours and Tutorials. 6 x morning classes or 8 x evening classes plus self-directed learning with online support. Always check with Upcoming Course Schedule for start dates.
This course comprises of 1 module. The duration of this module is typically 150 hours. This is a combination of 50 hours of Directed Learning and 100 hours of Self-directed learning. The 50 hours of Directed Learning takes place in Classroom Attendance and 'Live' Tutor Online Classes. Self-directed Learning is learner-led, and it includes self-directed study, through Lir eLearning Hub.
This will entail preparation and reflection time on your part. There are Virtual Office Hours (Lir Study Zone) throughout the week also to give you the opportunity of meeting your Tutor online, if you have any queries.
When you have completed this module (15 credits), you can progress further towards a QQI Level 6 Major Award (120 credits).
We suggest QQI Level 6 6M4985 Business Major Award which comprises of 8 modules - some are mandatory and others you can choose from.
On successful completion of a Major award (8 modules), you can progress to an award on the next level on the NFQ.
Alternatively, the Higher Education Links Scheme (HELS) gives learners the opportunity to use their QQI Level 5/6 Major Award to apply through the CAO for a place in the first year of a higher education programme.
In some instances, progression is on the basis of specific Level 5 or 6 Major Awards, you must check with the higher education institution prior to commencement. Components (Minor Awards), or achievement of less than 120 credits, will not suffice for progression under the HELS
Lir Reception: To speak with a Training Consultant about your course, contact Lir Reception at (044) 9342754 or email training@lirbusinesscentre.com.
Lir Registration Form: Fill out the Lir Learner Registration Form online.
First of all, contact Lir Reception (044) 9342754 before you book. This way you will get an opportunity to speak with a Training Professional to discuss your options and to make sure that this module is the best one for you. To register, fill out our Lir Registration Form. Once registered we set you up with a Lir Microsoft email address which gives you access to Microsoft 365 software, at no extra cost to you. From there we send you access details on how to access your course so you can avail of the 'Live' Tutor scheduled Online Classes, Learner Supports and give you access to the Lir eLearning Hub.
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