Business Administration Skills 5N1610 (Self-Paced)
A mandatory module on our 5M2468 Business Administration Major Award, or can be completed as a standalone module, or 5M1997 Office Administration
Course Summary
This is a module you have to complete if you are working towards completing the QQI 5M2468 Business Administration Major Award.
The aim is to give you the skills and knowledge required, at level 5, if you are working or would like to work in a business/office administration area.
This module is a mandatory module towards a full QQI 5M2468 Business Admin Major Award. An ideal module for all the administrative responsibilities in an office environment with lots of practical tips from Tutors who have years of experience working in different office environments
Why a Fully Online, Self-Paced Course with Support could be Perfect for You
Learning at your own pace doesn’t mean learning alone. At Lir, our Fully Online, Self-Paced course in Reception and Frontline Office Skills is designed for busy learners who want the freedom to study when it suits them – while still having access to real guidance, structure, and human support.
Here's Why it Works ...
- You control your study time (Duration: 8 - 10 weeks) – ideal for parents, shift workers, and career changers.
- Set deadlines keep you focused – you're free to choose your pace within a structured timeframe, helping you stay motivated without feeling rushed.
- Ongoing support from tutors and our admin team – you’re never left figuring it out on your own.
📚 Did you know?
Studies show that learners in online environments with flexible pacing perform just as well as in-person learners – when clear structure and tutor interaction are present. (Source: Bernard et al., 2009; Moore et al., 2011, Journal of Distance Education)
Course Content
Introduction to Business Administration
💼Unit 1 - Powering Business Success: How Organisations Work Smarter with A.I.
Understand the structure and heartbeat of modern organisations, and how AI tools keep them competitive, efficient, and ahead of the curve.
👥 Unit 2 – People Power: HR Strategies for the AI-Enhanced Workplace
Learn about the admin that surrounds recruiting, managing, and motivating teams, with AI helping to shortlist talent, track engagement, and improve retention.
✅ Unit 3 – Quality Champions: Driving Excellence with AI Insights
Master the principles of quality control and see how AI can spot errors, predict problems, and ensure consistently high standards.
💶 Unit 4 – Smart Money Moves: Finance & Controls in the Digital Age
ain essential budgeting and control skills, while using AI to forecast trends, track spending, and prevent costly mistakes.
🗣️ Unit 5 – Meetings That Matter: Productive, Purposeful and AI-Supported
Plan, run, and follow up on meetings that actually get results, with AI tools to summarise discussions and assign actions instantly.
🏦 Unit 6 – Safe & Smart: Banking and Insurance in the AI Era
Learn the essentials of business banking and insurance, and discover how AI improves security, speeds up transactions, and manages risks.
📄 Unit 7 – Documents That Deliver: From Manual Creation to AI-Generated Precision
Produce clear, professional business documents and use AI to proofread, format, and automate repetitive tasks.
📊 Unit 8 – Administration Mastery: The Ultimate Office Efficiency Toolkit
Bring it all together—systems, compliance, scheduling, and reporting—enhanced by AI assistants that save time and boost productivity.
🤝 You're Not Alone – Here's How We Support You at Lir:
💻 Weekly Check-Ins
We check in to see how you're progressing and offer support or feedback when needed.
Duration: 8 - 10 weeks
👩🏫 Tutor Feedback
Submit tasks or questions anytime and receive personalised responses within 48 hours.
📅 Private Messaging, Email, Lir Community Support, or 1-to-1 Zoom/Teams Sessions
Get help between classes via email or message. We’re always here when you need us.
💡 Interactive Course Content
Learn through video lessons, real-world scenarios, and guided activities – all designed to keep you engaged.
How do I book my course?
First of all, contact Lir Reception (044) 9342754 before you book. This way you will get an opportunity to speak with a Training Professional to discuss your options and to make sure that this module is the best one for you. To register, fill out our Lir Registration Form. You will have been given an Access Code for this form. Once registered we set you up with a Lir Microsoft email address which gives you access to Microsoft 365 software, at no extra cost to you. From there we send you access details on how to access your course so you can avail of the 'Live' Tutor scheduled Online Classes, Learner Supports and give you access to the Lir eLearning Hub.
Frances
Director of Training/Tutor
frances@lirbusinesscentre.com
Joan
Training Co-Ordinator
joan@lirbusinesscentre.com
Brogan
Tutor/Facilitator
brogan@lirbusinesscentre.com
"Highly recommended course. Easy to understand, informative, well organized. The Course is full of practical and valuable tips in an office environment for anyone who wants to enhance their skills. Really enjoyed the online experience. Thank you."
Rebekah
Administrator (2021)
"Great course, Its a great broad course and you get to learn so much from it. Its also a really enjoyable course in that you will fit right in the classroom and always feel welcomed so well. If you struggle with something the Tutor and class can help you and encourage you and it boosts your confidence. Highly recommend to any one looking to work with in a office setting. Such a brilliant course. And the best thing is your tutor is always there on the other side of the screen to help you along the way if you need any help at all."
Jessica B
(2021)
"I found that the self-paced mode of delivery suited me perfectly and I had all the resources and support I needed in the Lir Learning Hub to be able to complete it. Very knowledgeable Tutor, totally supportive and very fast to respond to any queries. I have completed 2 QQI Level 5 modules to date with Lir Business Centre - one by classroom-based method and the second by self-paced option and both experiences were totally positive - excellent resources and fantastic trainer support "
Rosaleen D
(2024)
Self-Paced Course
€280
- 1-to-1 Online Tutor Support
- Self-directed Learning in the Lir eLearning Hub
- Tutor Online Support
- Weekly Check-in
- Lir Mobile Course App
- Lir Microsoft 365 Software
- Lir Learner Supports
- Lir Community Chat
- CE Participant Rate (Contact Lir Reception 044-934 2754)
Other Modules to consider towards the Lir QQI 5M2468 Business Administration Major Award
and other Awards such as the 5M1997 Office Administration Major Award
Business Administration L5
Bookkeeping
L5
Work
Experience L5
Word
Processing L5
Text
Production L5
Communications
Level 5
Customer
Service L5
Database
Methods L5
Methods L5
Medical
Terminology L5
Information and Administration L5
Intercultural
Studies L5
Studies L5
Digital
Marketing L5
Payroll
L5
Reception and Frontline Office Skills
Research and Study Skills L5
