Information and Administration 5N1389 - 'Live' Tutor Classes

This is a standalone QQI Certified module, or part of the 5M2468 Business Administration or 5M1997 Office Administration Major Award.

Start Date
09 Dec 2025

End Date
10 Feb 2026

Start Date
09:30am - 11:00 am

24Days
17Hours
49Minutes
18Seconds

Can't make this one ...

Course Summary

Book your place on our 8-week 'Live' Tutor-Led Online Course that's designed to be interactive and far from the mundane online classes you've encountered before. Engage in real-time discussions, collaborative projects, gain more confidence, and receive immediate feedback from our expert tutors.
 
 How about gaining the knowledge, skill, and competence to reach an understanding as to how organisations process information through the use of effective systems, methods and techniques so that you can operate effectively, under supervision in a range of organisations. The module content has been carefully designed to give you a better understanding of different types of business structures, the processing of information and the various functions of administration used. In today’s working environment there is a greater emphasis on planning, organising, accuracy and time management of all personnel involved within an office environment, and what about the ethical use of A.I. (Artificial Intelligence) and how it can be applied to your working life on a day to day basis. Use this information to create a real picture of what it like to work in an office where information and administration is clearly at work.

Completing this module not only enhances your administrative skills and gives you confidence in these areas, but  it also contributes towards the 5M2468 Business Administration or 5M1997 Office Administration Major Award, paving the way for greater career opportunities.

Course Content

 Introduction to Information and Administration

Unit 1 - Business Organisations

Unit 2 - Office Functions

Unit 3 - Organisational Charts

Unit 4 - Departments

Unit 5 - Workplace Legislation

Unit 6 -  Reception and Office Administration and the Effective use of A.I.

Unit 7 -  Filing Systems

Unit 8 -  Computer Software and Apps

Unit 9 -  Networks, Cloud Computing and Social Media

Unit 10 -  Managing Accounting Activities

Unit 11 -  Business Transactions

Unit 12 - Planning, Administrative and Accounting

Unit 13 - Meetings

Unit 14 - Post and Postal Services

Why  'Live' Tutor-led Online Classes are a Game-Changer 

Do you learn best with structure, real-time interaction, and guidance as you go? Our Live Tutor-Led Online Classes give you all the benefits of classroom learning — without leaving your home.

 This isn’t just another Zoom call. It’s dynamic, engaging, and human-centred learning, designed to build your confidence, skills, and sense of progress each week.

Here's What Makes It Work ...

  • 📅 Scheduled weekly classes – build your skills step by step with clear direction.
  • 👩‍🏫 Live access to your tutor – ask questions, get real-time feedback, and learn together.
  • 👥 Peer support – connect with fellow learners during class discussions and group activities.
  • 💬 Interactive format – not just lectures, but conversation, roleplays, and active learning.

📚 The research backs it up:

According to Allen & Seaman (2017) and Wang et al. (2021), learners in 'live', synchronous online classes are more likely to feel connected, engaged, and successful when compared with fully asynchronous learning alone.

💬 What You Can Expect at Lir:

💻 Weekly Zoom Classes with Your Tutor

Join your scheduled sessions each week and enjoy face-to-face learning from the comfort of your home.

🧠 Live Q&A and Group Learning Activities

Practice real-world scenarios with feedback and encouragement from your tutor and classmates.

📧 Ongoing Tutor Support

Get help between classes via email or message. We’re always here when you need us.

🫶 Friendly, Supportive Group Environment

You’re not just another name on the screen — we get to know our learners and help them succeed..

In order to commence this programme, you must have either successfully completed a programme at a level 5 QQI Certificate/ equivalent qualifications. If you do not have the required qualification you may also be eligible if you can demonstrate that you have the necessary skills to complete this module. If you have a Level 5 Certification and a computer skills qualification at Level 5 in Word Processing and Spreadsheets, and/or life/work experience at that level or higher. 

If you have a disability, medical condition or learning difficulty: In line with the Equal Status Acts 2000 to 2015 - we provide reasonable accommodation to meet the needs of our learners to ensure fairness and equality with others. See Learner Supports for further information.

IT/Computer Skills - sufficient working knowledge of computers.   You must have access to a PC (desktop), laptop or mobile device with internet access, Windows 8 or later or a Mac with OSX 10.5 or later, a browser with the latest version of Microsoft Edge, Chrome, Firefox or Safari, Adobe Reader to view PDFs.    Camera: Your device must have a working camera and audio. PC must be capable of playing video and audio files.   Software: We can provide you with access to Microsoft 365 Office applications (Word, Excel, Powerpoint, Outlook, Teams), Zoom and a Bookkeeping Software Licence.

Blended Learning: You must be self-motivated and be able to take responsibility for your own self-directed learning, outside the 'Live' Tutor online classes as you complete your blended learning course, or in the Fully Online Self-paced modules. Be disciplined in self-directed learning in line with practical preparation, study, and reflection time where appropriate. You have to set time aside. You will be expected to: fluently read, draft, prepare and understand material which is relevant and reflects a broad personal knowledge. fluently read, draft, prepare and understand quantitative data. problem-solving within a group or a number of groups and independently. It is expected that you will have a range of learning styles, strengths and needs related to the programme and have the capacity to take responsibility for your own learning within the managed classroom and online environment, provided by Lir Business Services & Training Centre.  

You must reside in Ireland and have a valid PPS Number.

The interview process ascertains existing levels of knowledge, skills competence and English language proficiency. A copy of your current Curriculum Vitae or certificate will be required and Photo ID.  The Induction will be carried out using Zoom, so you must have a working camera, a microphone for the session.

Learners will also require a good command of the English language and have a recognised English language qualification.      An assessment of English writing and comprehension may be given to ensure equivalency with English language speaking and learning to assess a minimum standard level.     Leaving Certificate (H7/06 in English).

English Language:  This course is completed using the English language.  
QQI 5N1642 English as a Second Language (merit or distinction).  
QQI 5N0690 Communications Level 5 (merit or distinction).  
CEFR - Common European Framework for Languages (level B2 or higher). A competency test may be carried out for English language and literacy and/or computer skills to ensure that you have the skills necessary to complete the programme.    
IELTS Indicator Test The minimum score is 6 unless otherwise stated.  
TOEFL iBT Special Home Edition The minimum score is 92 unless otherwise stated.   Duolingo English Test The minimum score required is 95 unless stated otherwise.  
Exam English If you are unsure of your current level, you can take a free test on sites such as this one.    https://www.ieltsindicator.com  International English Language Testing System - Academic The minimum score is 6 unless otherwise stated. https://www.ets.org/s/cv/toefl/at-home/  TOEFL iBT Special Home Edition.  Test of English as a Foreign Language. Internet-based test (minimum score is 100 out of 120.  Reading and Writing not less than 22. https://englishtest.duolingo.com/applicants. The minimum score required is 95 unless stated otherwise.  

If you are unsure of your current level, you can take a free test on a number of sites, like http://www.examenglish.com/leveltest/index.php, or contact Lir Reception (044) 9342754 to speak to a qualified person who can assist you.    If you are unsure contact Lir Reception (044) 9342754 to speak to a Training Consultant who will be able to assist you.     

How do I book my course?

First of all, contact Lir Reception (044) 9342754 before you book. This way you will get an opportunity to speak with a Training Professional to discuss your options and to make sure that this module is the best one for you. To register, fill out our Lir Registration Form. You will have been given an Access Code for this form.  Once registered we set you up with a Lir Microsoft email address which gives you access to Microsoft 365 software, at no extra cost to you.  From there we send you access details on how to access your course (using Zoom or Microsoft Teams) so you can avail of the 'Live' Tutor scheduled Online Classes, Learner Supports and give you access to the Lir eLearning Hub.

Frances

Director of Training/Tutor
frances@lirbusinesscentre.com

Joan

Training Co-Ordinator
joan@lirbusinesscentre.com

Brogan

Tutor/Facilitator
brogan@lirbusinesscentre.com

"I have completed many modules with Lir Training, and I must say Frances and her team are always available to help no matter how silly a question maybe. Their knowledge and way of training is excellent. When I was first asked to do online training, I was like no don't want to prefer in class training. But the team at Lir make you feel so welcome and explain everything in simple terms. The workbooks are a great help when going through the module. Everyone who participants in the session is always willing to help others out. Always learn something new with each module and it also refreshes the memory. The best thing I did was to take the first step to start online training it’s not as scary as it may seem helps too that the trainers are so nice. "
Pamela D.

 (2025)

"Access to information any time, presentation of information, tutor's support 24/7.  You can choose a convenient for studying. Information is always available, presented clearly and accessibly. The tutor is ready to answers questions quickly."
Yuliia H.

(2025)

I thoroughly enjoyed my course, being able to progress at my own pace to complete my course was excellent and really made all the difference in making the most of my time out of work to progress. The support from Frances was so appreciated especially with her quick responses to any queries and feedback on my work really help to assure me that I was on the right track. The course is perfectly set up to follow through as a self-paced learner online. "
Lauren

(2025)

"As busy mum of 2, Lir training was the perfect place for me as I could complete the course self-paced in my own time on the Lir eLearning Hub and not have to worry about travelling for it, Frances couldn’t have been more helpful and I had no issues contacting her for help and assistance if I needed."
Eira S

(2024)

"Frances has a wealth of knowledge and experience in this area. She was always happy to answer any question and relay examples, so it made it easier to understand. If she didn't know the answer she would certainly, have it before the next class and have it posted up in Teams. I would recommend this course/ module to anyone interested in pursuing a career in office or business administration, the course is ideal, online and self-paced, the course information and tutors are brilliant, and they have a wealth of knowledge with their ability to pass on their experience through examples makes the course so much easier to do. Frances and Joan are always available to answer any question. I found them very helpful. Highly recommend "
Eimear M A

(2024)

"Can access content at any time. Can do the course from anywhere. Easy access to help from tutors. Doing my courses with Lir has been very accessible and beneficial on my path to a major award"
Caroline O'K

(2024)

"I thoroughly enjoyed this course, held in Navan. My friend did this course online. I have used a lot of what we covered in my new job which is great. Many thanks."
Michelle W

(2023)

"I really enjoyed this online course. I wasn't that keen on turning on my camera in the class, but once I did everything changed - I found myself talking to others and have made a good friend from this course. The tutor makes it fun through learning and I know that's what worked for me.  I will be back."
Rachael F

(2024)

“This could be you ..."
Learner

(2025)

'Live' Tutor Online Course


€300

  • 1-to-1 Online Tutor Support 
  • Self-directed Learning in the Lir eLearning Hub
  • Tutor Online Support
  • Weekly Check-in
  • Lir Mobile Course App
  • Lir Microsoft 365 Software
  • Lir Learner Supports
  • Lir Community Chat
  • CE Participant Rate (Contact Lir Reception 044-934 2754)

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Other Modules to consider towards the Lir QQI 5M2468 Business Administration Major Award
and other Awards such as the 5M1997 Office Administration Major Award

Business Administration L5

Bookkeeping
 L5

Work
Experience L5

Word
Processing L5

Text
Production L5

Communications
Level 5

Customer
Service L5

Database
Methods L5

Medical
Terminology L5

Information and Administration L5

Intercultural
Studies L5

Digital
Marketing L5

Payroll
 L5

Reception and Frontline Office Skills

Research and Study Skills L5

Spreadsheet
Methods L5

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