If you have ever considered training others in your own subject area of expertise, this course will enable you to acquire the knowledge, skill, competence and confidence, to deliver and evaluate a training intervention within a range of training and development contexts.
This fully online, QQI-accredited course gives you the essential skills to plan, deliver, and evaluate impactful training in any professional setting — whether you're upskilling staff, running workshops, or delivering online learning.
Fully Online – Learn Anywhere, Anytime This course is designed for busy professionals, HR staff, subject matter experts, freelance trainers, and community educators who want to: Gain a QQI Level 6 award to deliver certified or non-certified training Transition into training roles in their organisation Lead training in specialised or niche areas (e.g. digital skills, wellness, creative arts, healthcare, compliance) With 24/7 platform access, structured weekly content, and tutor check-ins, you can complete the course on your schedule — no commuting, no classroom required.
This module, together with QQI Training Needs Identification & Design 6N3325, leads to the QQI Training & Development Specific Purpose Award 6S3372 – the NEW Train the Trainer Qualification.
Course Content
Unit 1 - Mastering the Training Room
🧰 Set up dynamic and inclusive training environments with confidence.
Unit 2 - Engaging Delivery Techniques (Concepts and Theory)
🎤 Discover powerful methods to deliver content that sticks.
Unit 3 - Understanding Adult Learners (Learning Styles and Preferences)
📖 Tap into the psychology and motivation of adult learning.
Unit 4 - Overcoming Barriers to Learning (The Training Environment)
🚧 Address challenges and keep learners on track and engaged.
Unit 5 - Group Dynamics in Action
🔄 Harness group energy to create interactive learning experiences.
Unit 6 - Training with Purpose: Legislation, AI & Ethics
⚖️ Know your responsibilities – equality, accessibility, and legal must-knows.
Unit 7 - Designing Impactful Learning Activities
🧩 Create hands-on sessions that transform knowledge into real-world skills.
Unit 8 - Evaluating Training Effectiveness
🔍 Measure success with practical tools and feedback strategies.
Unit 9 - Confident Delivery: Your Skills Demonstration
🎬 Plan, deliver, and shine in your live training sessions.
Unit 10 - Your Learning Journey: Reflective Practice
📝 Learn from experience and grow as a trainer.
Learning at your own pace doesn’t mean learning alone. At Lir, our Fully Online, Self-Paced course in Reception and Frontline Office Skills is designed for busy learners who want the freedom to study when it suits them – while still having access to real guidance, structure, and human support.
Studies show that learners in online environments with flexible pacing perform just as well as in-person learners – when clear structure and tutor interaction are present. (Source: Bernard et al., 2009; Moore et al., 2011, Journal of Distance Education)
We check in to see how you're progressing and offer support or feedback when needed.
Submit tasks or questions anytime and receive personalised responses within 48 hours.
Get help between classes via email or message. We’re always here when you need us.
Learn through video lessons, real-world scenarios, and guided activities – all designed to keep you engaged.
First of all, contact Lir Reception (044) 9342754 before you book. This way you will get an opportunity to speak with a Training Professional to discuss your options and to make sure that this module is the best one for you. To register, fill out our Lir Registration Form. You will have been given an Access Code for this form. Once registered we set you up with a Lir Microsoft email address which gives you access to Microsoft 365 software, at no extra cost to you. From there we send you access details on how to access your course so you can avail of the 'Live' Tutor scheduled Online Classes, Learner Supports and give you access to the Lir eLearning Hub.
You can start immediately upon full registration—no need to wait for a class. You’ll get access to the Lir eLearning Hub and an Induction session with your Online Support Tutor.
Programme & Module Duration – At a Glance ...
Each module runs for 8–10 weeks. Once registered, your access begins with induction and lasts for that full duration.
Your course will follow the start and end dates confirmed at booking and will match what was advertised unless agreed otherwise.
Most QQI modules require about 150 hours of total learner effort (classes, self-study, and assignments). For blended and fully online learners, your time will include: Live classes, recorded sessions, and guided self-paced tasks Weekly learning plans provided at the start of the module.
Deadlines and classes are scheduled in Irish Standard Time (IST/GMT)—please adjust if you're studying from outside Ireland.
📩 Not sure about your schedule? Reach out to your Tutor or contact training@lirbusinesscentre.com.
You’ll need access to Microsoft Word and Powerpoint or Canva, you will be given a licence for Microsoft software for the duration of your course if you need it.
As a self-paced learner, you'll receive:
- Weekly check-ins via email or optional online Tutor sessions you book in.
- Ongoing support by phone, email, or private chat in the Lir eLearning Hub.
- Optional participation in a 'Live' Tutor-led class(es) if you wish.
All course resources are hosted within the Lir eLearning Hub and Zoom, or Microsoft Teams. You’ll receive access info during your induction.
Depends on your existing knowledge and skill on this topic. Approximately 150 hours total—typically 15–18 hours per week over 8–10 weeks.
No—they’re fully online. However, you may join live Tutor sessions if you prefer a virtual classroom atmosphere. Contact Lir Reception (044) 9342754
Assessment methods vary by module—some are completed online with controls, others via assignments or skills demonstrations. Details are provided at Induction and in the Course Brochure.
On successful achievement of a Pass, Merit or Distinction, grade on this module, you’ll receive a QQI Component Certificate Training Delivery and Evaluation Level 6 - 6N3326 - recognised nationwide and internationally.
Yes—this module is credit-bearing (15 credits) and together with 6N3325 Training Needs Identification and Design, can contribute toward a 6S3372 Training and Development Specific Purpose Award. (60 credits).
Fees include all tuition, materials, software access, tutor support, and certification. You can pay via card, cash, Revolut or EFT using the online portal or over the phone. See below for options on paying the full fee, or flexi-payments.
Once access has been granted, there is a 0% refund. Before accessing the course, you may receive a 70% refund. Discounts and special offers may not be refundable—refer to the full policy.
Depending on your circumstances—e.g., Jobseeker or Social Welfare benefits—you may be eligible for funding through DEASP or a TESG grant (up to €500). CE participants may also access discounted rates. Contact Lir Reception 044-9342754
We want you to feel confident and secure when you enrol with us. So, under Irish law (QQI Act 2012), training providers like Lir must have a plan in place to protect you in the rare event that your course can’t be completed due to the company ceasing to operate. This is called Protection for Enrolled Learners (PFL).
Here’s how it works: Most Lir QQI modules run for 8–10 weeks, which is under the 3-month threshold for PFL. If your course is advertised and scheduled to run for longer than 3 months, and you’ve paid fees, and the company ceases to exist, we are legally required to ensure you can:
- Complete your course with another QQI-approved provider, or
- Receive a refund for the unfinished portion.
👉 Note: If you request an extension that brings your course duration beyond 3 months, a fee will apply. The granting of an Extension to the duration of your course is at the discretion of Lir Management.
✅ Lir has formal PFL agreements in place with two approved online training providers, ensuring your learning journey is protected.
You can raise any issues or complaints via the official Learner Complaints Form. Appeals on results are handled through procedures outlined in your Learner Handbook and QA policies.
You’ll need to provide your PPSN, date of birth, and gender for QQI registration, which Lir collects securely and submits to QQI
Through Recognition of Prior Learning (RPL), we may be able to recognise your past learning or experience—whether it came from another course, a job, or life experience.
You can apply for:
- Exemption from a module if you already hold a recognised certificate for similar learning
- Entry into a course based on previous education or relevant experience
What we accept: QQI, FETAC, NCVA or other recognised certificates
- Work-based or life learning (must be backed up with evidence like portfolios, references, or mapped outcomes)
How to apply: Contact our Training Co-ordinator or Director of Training. Complete the RPL Application Form on our Learner Supports page We’ll review your request and respond within 2–3 weeks
Studying online?
No problem. We offer remote support to guide you through the process. 📄 For full details, see our RPL Policy on the Learner Supports page.
Many thanks! 😊You can:
- Type one up in your Lir Learner End of Course Evaluation form, or
- email to training@lirbusinesscentre.com, giving the name of the course and Lir Team Tutors/Staff you would like to mention, or
- You can go to Trust Pilot to leave it there.
Many thanks again!
Director of Training/Tutor
frances@lirbusinesscentre.com
Training Co-Ordinator
joan@lirbusinesscentre.com
Tutor/Facilitator
brogan@lirbusinesscentre.com
"Lir works with the learners to help them achieve the best possible results in their chosen course. The Trainer was very supportive and helpful through the course. It showed that Frances has many years experience and she delivers an excellent training programme."
Isolde I.
Horticulture Assistant (2019)
"This course was extremely beneficial to me in everyway. I would not hesitate to recommend this course to anyone who wishes to train in this area. There is absolutely no part, or area in the content of the course where I felt disappointed. There is for me, no reason for why anyone should worry about this course not fulfilling their anticipated training needs. This course not only fulfilled all my expectations completely, but gave my far more than I anticipated gaining. I walked away from the course with much more than I expected to take with me at the end."
Ciaran Whyte
Counsellor, Psychotherapist, Mental Health Recovery Educator,, Mental Health and Well-being Coach (2020)
"I was very pleased with the QQI courses content and general programme, and in particular the helpful assistance from Frances at LIR, Mullingar. John Donohoe, CEO, Oisin School of Bio-Energy.."
John Donohoe, CEO
Oisin School of Bio-Energy (2021)
"This was my first time attending a course online and I found the course was relevant and easy to follow. Frances has a lovely manner as a tutor, from the moment she appeared on the screen I felt completely confident to engage and ask any questions I had relative to the course."
Deirdre Hunt
Trainer (2021)
"Excellent, engaged learners participation, which can be difficult with remote learning. excellent, very relevant in todays environment, Covid-19 was also used throughout the course by learners who described how it has affected trainers. shared experiences was also very interesting.."
Majella K
Office Manager (2018)
Doing the course with Frances was actually a pivotal moment in my life. All my life I avoided public speaking of any sort and even faked being ill for my thesis presentation rather than face presenting to a small panel of people I knew well. At the beginning of the course Frances had created such a caring atmosphere within the group that I felt comfortable enough to confide in Frances. Throughout the program she worked with me and tailored my strengths to support my fear and complete my first presentation without going to pieces. I have brought these skills with me and I work as a program facilitator delivering a variety of social skills programmes to people with special needs. I will never be a brilliant public speaker and I still get nervous but I am now doing this every day as part of my job. This is in no small part down to Frances who showed me how to build confidence by knowing my subject thoroughly practicing rigourously andabove all not taking myself too seriously. I am forever in your debt and I would urge anyone taking the train the trainer course who is in need of specific support to at least speak with the guys at Lir before choosing a training course
Sean McCann
Facilitator (2019)
I just completed Training and Development Course Level 6 Online with Frances. Her delivery style is so easy to follow. Everyday we would learn something new and she kept us all engaged. Her guidance and support and knowledge on this course and online delivery was of the highest quality. The online course was the best I have come across and I have done a few this year. I will definitely be going back to do another course with Frances in the near future. I would recommend Frances to everyone who wants to up-skill or gain a new qualification.
Maria Flood
Facilitator (2020)
"All course material was at a high standard, it will help me a lot in my future work. It was highly relevant, When it comes to my workplace it will improve the way we approach our clients and it will put us on a higher level of authority.
The best part about this training was the flexibility, I could access it from the comfort of my own home and learn. I’m now definitely more confident in the services I offer and I know I will use the knowledge gained to make my services even better. Frances has been an exceptional teacher and makes learning fun!"
Tea Segon
Administrator (2022)
€350
A Day in the Live of a Medical Secretary.